FAQ

– Customers are welcome to explore and choose from our product selection on the website.

– To complete a purchase, accurate and complete billing and shipping information must be provided.

– Once an order is placed, a confirmation email will be sent to the customer with the order details.

– All prices are displayed in the local currency.

– We accept multiple payment options, including credit/debit cards and PayPal.

– Customers are responsible for any applicable customs duties or import taxes. Please note, we are not liable for delays caused by customs processes.

– Full payment is required at the time the order is placed.

– We aim to process and ship orders promptly. Production time typically takes 1-3 days.

– Shipping options, costs, and estimated delivery times will be displayed during the checkout process.

– We want you to be completely satisfied with your purchase. If for any reason you are not, please reach out to our customer service team.

– Returns and exchanges are accepted for eligible products in their original condition and packaging, within 2 weeks of receiving the product.

– Customers may be responsible for return shipping costs, unless the return is due to a defect in the product or an error on our part.

– We strive to provide accurate and up-to-date product descriptions, images, and stock information.

– If an item is out of stock or unavailable, we will notify the customer as soon as possible and offer a suitable replacement or a refund.

– We prioritize your privacy and manage your personal information in compliance with applicable data protection laws.

– Customer data, including payment details, is securely stored and used solely for processing orders and communicating with customers.

– Our customer support team is here to assist you with any questions, concerns, or issues related to your order.

– We have the right to change or update this shopping policy at any time, without prior notice.